Microsoft has fastened a identified problem that may trigger the basic Outlook e mail shopper to crash when opening emails or beginning a brand new message.
The bug impacts customers throughout all Microsoft 365 Workplace channels who up to date Outlook for Microsoft 365 earlier this month.
“Once you open or begin a brand new e mail, basic Outlook crashes. This problem happens as a result of Outlook can’t open the Types Library. The rising instances for this problem are on digital desktop infrastructure (VDI),” the Outlook workforce mentioned when it acknowledged the difficulty final week.
The corporate says the bug has been addressed throughout a number of channels, with fastened variations launched earlier this week for Present Channel Preview, Month-to-month Enterprise Channel, Semi-Annual Enterprise Channel, Outlook 2021, and Outlook 2024 customers.
Redmond may even launch non-security updates to repair the difficulty for Outlook 2016 and Outlook 2019 on July 1st and July eighth, respectively.
Those that cannot instantly replace or are nonetheless ready for a set model can manually create the lacking FORMS2 folder at C:Customers
To do this, you need to comply with these steps:
- Shut Outlook and different Workplace functions.
- Choose Begin > Run and enter the trail %localappdatapercentMicrosoft and choose OK.
- Within the File Explorer menu, choose New > Folder and identify it FORMS2.
Microsoft has additionally resolved an Outlook problem affecting customers within the Present and Beta channels that triggered mailbox folders to flicker and transfer round when gadgets had been moved to the folders after updating to Outlook model 2505 (Construct 18827.20128).
Affected customers who cannot apply the repair are suggested to revert to model 2504 or toggle off caching of the shared mailbox by disabling Obtain Shared Folders as a workaround.
In current weeks, Redmond has additionally pushed a service replace to handle a bug that triggered Outlook LTSC 2019 crashes when opening Viva Interact, Yammer, Energy Automate, and different emails.
Earlier this yr, Microsoft launched a repair for an additional identified problem inflicting basic Outlook and Microsoft 365 apps to crash on Home windows Server techniques. Moreover, the corporate shared a brief repair for crashes impacting basic Outlook when writing, replying to, or forwarding emails.
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